Refund policy

Return & Refund Policy

Last Updated: September 12, 2026

At SaraoHub, we want you to receive your order in proper condition. If you receive a product that is damaged, defective, incorrect, or significantly different from the product description, you may request a return, replacement, or refund.

Return Eligibility

Please contact us within 48 hours of delivery if you have an issue with your order.

To request a return or refund, please provide:

  • Your order number
  • A clear description of the issue
  • Clear photos of the product
  • An unboxing video, if available

The product should be unused and returned with its original packaging and accessories, where applicable.

Non-Returnable Items

Returns are generally not accepted for products that have been used, damaged after delivery, modified, washed, or damaged due to incorrect use or normal wear and tear.

Change-of-mind returns are not accepted unless a return option is specifically mentioned on the product page.

Refunds

After reviewing your request, SaraoHub may offer a replacement or refund, depending on the nature of the issue and product availability.

If a refund is approved, it will be processed to the original payment method used for the order. The time for the refund to appear in your account may depend on your bank or payment provider.

Return Shipping

If the return is due to a damaged, defective, incorrect, or materially different product, SaraoHub will provide the appropriate return instructions.

Please do not send any product back without contacting us first.

Contact Us

For return or refund requests, please contact us through any of the following:

WhatsApp: 9592697021
Email: satnamsinghsarao51@gmail.com
Instagram: SaraoHub

Please include your order number when contacting us so we can assist you quickly.

SaraoHub reserves the right to review and verify all return and refund requests. Nothing in this policy limits any rights available to consumers under applicable law.